SHIPPING & DELIVERY POLICY
Overview
Àsà Moremi is a US-operated fashion store. Available destinations and shipping methods are shown at checkout.
Order processing
Our proposed processing period is 1–3 business days after payment confirmation, excluding weekends and US public holidays. Orders placed during sales or busy periods may require additional processing time. Please confirm this timeline with the store team before publication.
Domestic delivery
We intend to offer standard and, where available, express shipping. Proposed estimated transit times after dispatch are 3–7 business days for standard shipping and 1–3 business days for express shipping. These are estimates, not guarantees; available services and the delivery estimate are provided during checkout.
Shipping charges
Shipping fees depend on the destination and selected service. The applicable cost will be shown at checkout before the customer pays. Promotions offering free or discounted shipping will state their conditions.
Order tracking
Where carrier tracking is available, tracking information will be sent to the email address on the order after dispatch.
Address corrections
Customers must provide complete and accurate addresses. Contact us immediately through the Contact page if an address needs correction. Changes may not be possible once an order has been dispatched.
Shipping delays
If we cannot ship within the time stated during purchase, we will contact the customer with the revised shipping information and applicable cancellation/refund options, as required by law. We will not silently extend a promised dispatch time.
Lost or damaged packages
Please contact us with the order number and the relevant details if a parcel appears lost or arrives damaged so we can investigate with the carrier and provide an appropriate resolution.
Support
For shipping questions, use the Contact page at asamoremi.com/contact. Include the order number when available.